Privacy Policy

Introduction

MONKEY CREW LTD ("we", "our", or "us"), operating as SKLNCSMonvkey, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website sklncsmovnkey.com.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

MONKEY CREW LTD
4 The Smithers, Brockham
Betchworth, England, RH3 7LF
Email: support@sklncsmovnkey.com

Data Collection

We collect information that you voluntarily provide when you:

• Create an account on our platform
• Submit your Steam Trade URL for CS:GO skin trading
• Contact our customer support
• Complete transactions for buying, selling, or trading CS:GO skins
• Subscribe to our newsletters or promotional materials

Information We Collect

The personal information we collect may include:

• Name and contact details
• Email address
• Steam profile information (including Steam Trade URL)
• Payment method information
• Transaction history
• CS:GO inventory data
• IP address and device information

How We Use Your Information

We use the collected information to:

• Facilitate CS:GO skin trading transactions
• Process payments for purchased or sold skins
• Verify your identity and prevent fraud
• Provide customer support
• Send transaction confirmations and updates
• Improve our trading platform and user experience
• Send relevant marketing communications (with your consent)

Legal Basis for Processing

We process your personal data on the following legal grounds:

• To fulfill our contractual obligations to you when you use our trading services
• For our legitimate business interests
• With your consent, where applicable
• To comply with legal obligations

Data Protection

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies Usage

Our website uses cookies to enhance your browsing experience, analyze site traffic, and provide personalized content. You can control cookie settings through your browser preferences.

Third-Party Services

We may use third-party services for payment processing, analytics, and marketing. These services have their own privacy policies, and we recommend reviewing them to understand how they handle your data.

Your Rights

You have the right to:

• Access your personal data
• Request correction of your data
• Request deletion of your data
• Withdraw consent for data processing
• Request data portability
• Lodge a complaint with a supervisory authority

Updates to Privacy Policy

We may update this Privacy Policy periodically. The latest version will be posted on this page with the effective date.

Last updated: November 2023